Frequently Asked Questions
Q: How big is the runner charm on the pendant?
A: The pendant (charm) is 20mm (or approximately 0.8”) outer diameter. To help give you an example, it’s about the size of a nickel.
Q: Is the necklace adjustable?
A: Yes. Each necklace has an adjustable lobster clasp to allow the length of the necklace to be changed between 17” and 18” to suit your preference.
Q: I have sensitive skin and some jewelry irritates my skin. Are your products suitable for sensitive skin?
A: Yes. Our products are made from materials which are all high quality, hypoallergenic and should not cause irritation to sensitive skin.
Q: I want to wear my necklace running but am afraid that it will get tarnished. Do I need to take special care to ensure that does not happen?
A: All Wearable Inspiration product charms are made from surgical grade stainless steel and will not tarnish or discolor from wear – even during vigorous wear like exercise. Also, the color of the waxed poly cord is colorfast and will withstand rigorous use for many years.
Q: Do I need to worry about the mantra fading or wearing off the charm of my necklace?
A: No, the mantra is laser etched and adheres to the metal pendant – so it will not be subject to fading or wear like printed ink.
Q: The pendant moves around on the necklace. Is it supposed to do that?
A: Yes, we chose to design the jewelry so that the pendant with mantra was free to move on the necklace for a couple reasons. It allows you the option to change the pendant onto another necklace if you wish to dress it up or possibly add other charms to your necklace in the future. If you prefer that it not move, one customer provided us with a clever solution of knotting the necklace on either side of the charm so that it could not move.
Q: Does your jewelry have a warranty?
A: Yes. We want you to love our products, and offer a money-back guarantee if you are dissatisfied with the product for any reason.
Q: I love the jewelry, but I would like a different mantra on the pendant. Can you customize the a necklace for me?
A: Yes. We are able to handle custom orders to make your Wearable Inspiration truly unique and special for you – whether that be one piece for you, your training group or even to be used as race finisher's gifts. In order to do that, we ask that you contact us directly as we will need to handle it as a special order to ensure that we understand and can produce the product to your exact requirements.
- May 26, 2018
- February 6, 2017
- August 27, 2016